Return, Refund & Cancellation Policy
Prior to the shipping of your order, you may cancel it (usually 2 days after your purchase). If your product has already been dispatched, you can return it for a full refund up to 7 days after the date of delivery. You can email bhardwajayur@yahoo.com or give our customer care a call. The comprehensive instructions on how to return the merchandise will be mailed to you. Additionally, we can organize a pick-up from your location at a time that works for you.
Our Quality Assurance staff will inspect the returned item once it is received.
Any item that exhibits wear or has been used, unsealed, or damaged is not eligible for return under the 7-day policy.
Within 10 days of receiving the product, if it passes our quality inspection, we will credit the amount to the account you used to make the payment.
All exchanges must be made within seven days of the original purchase and include the product, its packaging, and the original invoice.
We have the right to cancel any orders if we suspect a customer of engaging in fraudulent activity or a transaction that violates the website's terms and conditions. All fraudulent transactions and consumers will be kept on a negative list, and we will either refuse them access or refund any orders they have placed.
Unfortunately, we are unable to accept special/custom orders for returns or exchanges.
We do not reimburse customers for shipping costs paid when returning items.
In the following circumstances, returns are not permitted:
Used products
The return request is submitted after the allotted time has passed.
Products, including price tags and labels, that have been tampered with or lack serial numbers